Customer Support from Planet Telecom

Need help with your Planet eSIM?

Click here to view our Frequently asked Questions, and here to view our installation guide

What are Planet Telecom’s opening hours?

We are open from 09:00 to 17:30 Monday to Friday.

Call: +44 345 066 6000   Email:  support@planet.uk

Need to report a fault?

Click here to use our online fault reporting service.

Have a complaint?

If for any reason you have reason to complain about any aspect of our service please rest assured that we will do everything in our power to resolve the issue rapidly and to your complete satisfaction. Find out more about dispute resolution.